
We are proud to operate 17 aircrafts, from 13 bases across Australia undertaking more than 1000 missions a year.
OUR WORK
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CONTACT US
OPERATING HOURS
Emergency services operate 24/7
If you have any safety concerns or feedback please do not hesitate to contact us via email or telephone.

SAFETY HUB
Aquila Helicopter Rescue Services
“Aquila believes all incidents are preventable and the health and well-being of all persons employed by the service, fellow emergency workers, volunteers and persons visiting our premises is of the utmost importance. No business objective will take priority over health and safety.” CEO Elizabeth Wakeley

SAFETY HUB SERVICES
REPORTING FORMS
POLICIES & PROCEDURES
EVENTS, NEWS & PERFORMANCE
Access Aquila's past safety performance and stay up to date with current safety news and events within the company.
View mandatory safety policies, procedures, change management, emergency response plan, risk register and documents.
Easy access to reporting forms such as risk and hazard site assessment, incident report and fatigue management.
Access to a range of communication portals including The Eagle Express, Safety Hub app, safety series social media and electronic feedback.
COMMUNICATION

A MESSAGE FROM THE CEO
Aquila Helicopter Rescue Service is focused on the health, safety and well-being of our employees, volunteers, patients and the communities. We work proactively with all stakeholders to identify, assess and control the safety impacts of our services.
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Our Safety Management System provides a proactive, systematic and structured approach to operational risk management. Our commitment to health, safety and environment is embedded in our company values and reflected in our policies. Health and safety is built into every aspect of our operations from engineering design, planning, emergency management, flight operating and construction, through to mission completion.
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We have established an integrated system to promote safety at all times. This includes training, safe operating procedures, monitoring by qualified supervisors and reporting processes. This ensures our employees, volunteers and others in or near our workplaces, are safe at all times.
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‘Safety Hub’ provides an official overview of our business principles, beliefs and practices – including how we work in collaboration with our employees, volunteers, partners and clients to promote positive safety behaviour as a way of life.
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We all have a role to play in upholding the reputation for excellence and integrity. It is important that you take the time to familiarise yourself with this website and its supporting policies and apply them in your work every day.
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Elizabeth Wakeley
Chief Executive Officer


HEALTH, SAFETY & THE ENVIRONMENT
During the month of September our safety statistics continued their positive trend with no LTIs and two MTIs reported.
